Privacy Policy – ALMACK

Last updated: January 2026

ALMACK (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and share information when you use the ALMACK mobile application.

Information We Collect

We may collect the following types of information:

Account Information

  • Name

  • Email address

  • Username

  • Account credentials

Family & Care Information

  • Family member names

  • Caregiver associations

  • Children’s information provided by parents or guardians

  • Schedules, events, shifts, and tasks

User Content

  • Profile photos

  • Notes, messages, and content entered into the app

  • Uploaded files or documents (if applicable)

Device & Usage Information

  • App usage data

  • Error and diagnostic information

We do not collect precise GPS location data.

How We Use Information

We use your information to:

  • Provide and operate ALMACK’s features

  • Manage family and caregiver coordination

  • Send notifications and service-related emails

  • Improve app performance and reliability

  • Provide customer support

Artificial Intelligence (OpenAI)

ALMACK may use artificial intelligence services provided by OpenAI to generate optional summaries, insights, or assistance within the app.

  • AI features are optional and require user consent

  • Only relevant data necessary to perform the requested AI function is sent

  • We do not use your data to train our own AI models

  • OpenAI processes data according to their privacy and security policies

Third-Party Services

We may share limited data with trusted third-party services, including:

  • OpenAI – for optional AI features

  • SendGrid – for transactional and account-related emails

We do not sell user data.

Data Retention

We retain your data as long as your account is active or as needed to provide services. You may request deletion at any time.

Account Deletion

You may delete your account through the app or by contacting us at:
support@almack.app

Account deletion removes personal data from our systems, subject to legal or operational requirements.

Children’s Privacy

ALMACK is intended for use by parents and caregivers. Children’s information is entered and managed by adults. ALMACK is not directed toward children under 13 acting on their own.

Contact Us

If you have questions about this Privacy Policy, contact:
support@almack.app